How to fix common HP LaserJet printer error codes?
Hewlett Packard printers are one of the most selling printers across the world. HP printers are durable and perform well over their lifespan. In the product lineup of HP printers, there is a wide variety which users can buy according to their features requirement and portability. Addition to this, HP printers have low-cost maintenance, and new cartridges are affordable too. HP offers HP customer service to all its users of the printer machine so that they can get assistance any time while using the device and get help if they are stuck with a problem while using it.
HP LaserJet printers were introduced for the office use; as such they are fast and efficient to complete big print jobs. It is intermittent that HP LaserJet printers face any technical issue. But they face few common technical issues time to time. From the omnipresent paper jams to error 79, this blog offers to identify the cause of the problem and solution to fix them.
Some of the standard error code problems with their causes and quick fix; associated with HP LaserJet printer are mentioned below:
Error code 13: Paper jam.
Paper jam in the printer can occur at several stages of printing documents. Mostly this kind of issue happens when you are not using the appropriate paper. If the paper is too thick or few pages stick together while printing, then this kind of problem occurs.
Quick fix: Check the HP paper guide for your printer model name to ensure that the paper which you are using to print documents is correct or not. The paper guide is available on official website of HP. Do not try to pull out the paper from the printer machine; this could lead to hardware failure. Get assistance from an expert.
Error code 16: Toner low.
Error code 16 is a notification by the printer when the toner cartridge of the printer is empty or low on ink. It may also occur when the ink present in the toner cartridge is not distributer evenly.
Quick fix: Replace or refill the toner cartridge if you feel like it is empty. Else you can take out the toner cartridge from the printer and gently shake it side to side to evenly distribute the ink available in it; this would allow it to print some documents.
Error code 79: Critical hardware issue has occurred.
Error code 79 is a notification by the printer when it is not able to function properly due to critical hardware issues. Majorly these kinds of critical issues are associated with input and output cards or technical issue with the firmware of the printer machine.
Quick fix: Check the latest firmware of the printer according to its model name over the internet. If you have an older version of firmware, then update it immediately to fix the problem. If the problem persists then remove all the accessories of the printer along with input and output cards to know what is causing the fault.
Error code 21: Print overrun.
It is the error which occurs when the current memory of the printer exceeds. It is majorly caused due to back to back print commands given to the printer.
Quick fix: You need to delete the current print commands which are in the memory of the printer. To eliminate the command, launch ‘Run’ application on your computer by pressing (Ctrl+R) simultaneously on the keyboard. In the dialog box of the ‘Run’ application type, ‘services.msc’ and click on the search button. In the results window, browse to “Print spooler service,” right click on it and select properties and click on the stop button. Now, navigate to the location on your computer (C:\Windows\System32\Spool\PRINTERS) and delete the job inside the directory.
Besides, if you still have a hard time to fix the problem which you are having with your printer, then it is recommended to contact HP customer care number. HP support has experts who can understand the nature and cause of the problem and assist you accordingly with troubleshooting steps.
